Asha99 Terms and Conditions

1General Terms & Conditions

By accessing and using the Asha99 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. Asha99 reserves the right to update these terms at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms.

All services on Asha99 are provided for entertainment purposes only. We are committed to maintaining a transparent and responsible gaming environment. Any Asha99 service may be used while these terms remain in effect.

• These Terms & Conditions are available in both Bengali and English; in the event of any discrepancy, the English version shall prevail.
• Asha99 reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
• Violations of these terms may result in account termination along with any other necessary action.

2Eligibility & Registration

You must be at least 18 years old to register on Asha99. This platform is strictly prohibited for minors. All information provided during registration must be accurate, complete, and your own. Registering with false or misleading information is a direct violation of these terms.

Each individual may register only one account. If a person is found to hold multiple accounts, Asha99 reserves the right to close all associated accounts and forfeit any accumulated balance.

• Registrants must be at least 18 years of age.
• The name, address, and mobile number provided must be accurate and verifiable.
• Creating multiple accounts from the same device or IP address is prohibited.
• Asha99 may request identity documents for account verification at any time.
• Registering under a false identity will result in all transactions being voided and the account being permanently closed.

3Account Security

You are solely responsible for keeping your Asha99 account secure. Keep your username and password confidential and do not share them with anyone. If you notice any unusual activity on your account, contact our support team immediately.

Asha99 will never ask for your password or banking details over the phone, email, or chat. If anyone requests this information, it is fraudulent activity — report it to us immediately.

• Use a strong password and update it regularly.
• Avoid logging in on public Wi-Fi or shared devices.
• Sharing your account with anyone else is strictly prohibited.
• If you notice any suspicious transactions, contact support immediately.

4Deposits & Withdrawals

Deposits and withdrawals on Asha99 can be made via mobile banking or bank transfer. All transactions are processed in Bangladeshi Taka (BDT). Minimum deposit amounts and withdrawal limits are available in the Payment section of the platform.

Identity verification must be completed before a withdrawal request can be processed. The name on your payment account must match the name registered on your Asha99 account. Withdrawals to third-party accounts are not permitted.

• Deposits are generally credited to your account instantly.
• Withdrawal requests are typically processed within 24 hours.
• VIP members enjoy priority access to faster withdrawals.
• Withdrawals may be put on hold if account verification has not been completed.
• Transactions may be held for investigation if money laundering or fraud is suspected.
• Asha99 is not responsible for transaction delays caused by technical issues.

5Bonuses & Promotions

All bonuses and promotional offers at Asha99 come with specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. Wagering requirements vary by bonus, and the bonus balance cannot be withdrawn until those requirements are met.

Asha99 reserves the right to modify, suspend, or cancel any bonus or promotional program at any time. If bonus abuse is suspected, the bonus balance in the account may be forfeited.

• A user may not claim the same bonus more than once.
• Using multiple accounts to collect bonuses is strictly prohibited.
• The list of games eligible for play with bonus balance will be specified in the offer's terms and conditions.
• Withdrawing before wagering requirements are met will result in the bonus being voided.
• The welcome bonus is available to newly registered members only.

6Gaming Rules

All games on the Asha99 platform are powered by certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased results. Each game has its own rules, which can be reviewed before starting.

If a game is interrupted due to a technical error or loss of internet connection, Asha99 will determine the outcome of that round based on the data recorded in the system. Any attempt at fraudulent activity, software exploitation, or system hacking will result in permanent account closure.

• The use of automated bots or third-party software is strictly prohibited.
• Any disputes regarding game results must be raised within 72 hours.
• In Live Casino games, the dealer's decision is considered final.
• Winnings may be voided if game rules are violated.

7Responsible Gaming

Asha99 is firmly committed to responsible gaming. We always encourage players to treat gaming as entertainment, not as a financial solution. Gaming addiction is a serious issue, and we care deeply about the well-being of our members.

Members can set weekly or monthly play limits on their accounts. You may also request a temporary break or permanent self-exclusion at any time. Our support team is always on hand to help.

• Deposit limits, betting limits, and session time limits can all be configured.
• If you request self-exclusion, your account can be suspended for a specified period.
• Never gamble with money you cannot afford to lose.
• If you need professional assistance, the Asha99 support team is ready to point you in the right direction.

8Privacy

Asha99 takes the protection of your personal information seriously. Any data we collect is used solely for service delivery, identity verification, and security purposes. We do not sell personal information to third parties.

For more details about Asha99's privacy policy, please visit our Privacy Policy Read the page.

• Personal information is kept secure through SSL encryption.
• Your information is not shared with third parties unless required by law.
• You have the right to request deletion of your personal data.

9Account Closure & Suspension

Asha99 reserves the right to suspend or permanently close any account at any time for the reasons listed below. Prior to closure, members will be given the opportunity to withdraw their real balance (excluding bonus balance), unless the closure is due to fraud or a breach of these terms.

• Registering with false information.
• Operating multiple accounts.
• Engaging in bonus abuse or any fraudulent activity.
• If suspicious transactions linked to money laundering or other financial crimes are detected.
• If the account holder is found to be a minor.
• Requesting self-exclusion.

10Limitation of Liability

Asha99 is not liable for any losses resulting from technical issues, server downtime, or internet disruptions. We always strive to provide uninterrupted service, but temporary outages due to technical reasons may occasionally occur.

Members bear full responsibility for any financial losses incurred while playing on the Asha99 platform. All gaming decisions are made independently, and Asha99 does not guarantee winnings.